• Service ADSL
  • Location Melbourne
  • Activation 10+ days
  • 1
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
Worst company I have ever dealt with. Internet service hasn't worked properly from day 1 and the customer service is just as bad.
After 15 phone calls complaining about my service I have got no where. A technician has been to my house and apparently couldn't find a fault but then when they do speed checks I'm lucky to get 4 and they agree over the phone it's too slow.
I've also emailed the complaints deparmtent several times and it's been 9 days since my first email and I still haven't heard from anyone.
Today I called up to cancel my service and I was charged $240.
This company is an absolute disgrace.
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