I signed up with belong as I only needed internet with max 1 year contract and they were cheap for my basic data requirement with no installation fee. Thinking BELONG is the sister company of Telstra, I would expect some service, but that wasn't the case. Speed keeps fluctuating and they limit to the speed to 10mbps and will ask you to pay more for speed. My ADSL2+ speeds were even better than Belong on NBN.
There has been internet outage twice for the whole day, no apologies or credits given for their faults. I have spent over 4 hours to speak with a person on phone, it seemed they only had one person, even if there wasn't any outage. I would ask people to stay away from them. Telstra is a way better when it comes for a service.