Dodo
Dodo, it was founded in 2001 by Larry Kestelman and owned by telecommunications conglomerate M2 Group, it offers bundle of products that counts ADSL Broadband, NBN, Mobile, and VOIP, and so far, the company have over 400k customers. For any issue with Dodo’s services you can see the reviews and plan from here.
Overall Rating 7

Dodo Reviews - NBN Tier 1(6) Write Review

  • Speed Score
    3
  • Reliability Score
    2
  • Support Score
    1
  • Value Score
    5
Was always with Dodo even before changing to NBN. Told them i wanted to port my old number to the new line. And of course they didn't do that, and they cancelled the old service before they could port the old number to the new line.

I also negotiated for 1 month free but i never receive the credit. Had to call them up multiple times and explain again and again before they finally kept their promise.

Just an absolute waste of time having to deal with issues like this that should of never happened in the first place if they actually did what they said they would do, and not to just get their sales profit up.
  • Speed Score
    3
  • Reliability Score
    1
  • Support Score
    2
  • Value Score
    2
No Service Provided. I had someone call me from Dodo offering all kinds of goodies to have me transfer to NBN. None did i receive. I told them i was oversea and just wait until I get back. When arriving home I found the internet off. My daughter ask what happen to the internet. I called Dodo and they told me that has transfer me NBN. I asked where my modem was. After checking my modem was in Melbourne and I could be waiting up to 7 more days to have it delivered. Finally I received the modem and now the connection is not working. Could be another 7 days as I am not available during the week. Third world service at best. They checked there records and found basically I had not approved the transfer yet but they did it for me, even after telling them I overseas and to wait. Always hard dealing with third world support team from India.

  • Service NBN Tier 1
  • Location Townsville
  • Activation 10+ days
  • 9.25
  • Speed Score
    8
  • Reliability Score
    9
  • Support Score
    10
  • Value Score
    10
We joined Dodo 9 months ago after having a terrible service with Telstra where our NBN would stop every month and it would take an hour on the phone with them to fix. Have only had 1 problem with Dodo and was fixed in a 5 min phone call, there modem/router has much to be desired but then so does Telstra, I run my own WIFI router. I think Dodo is way better then Telstra so much that on a percentage rate I would give Dodo 82% and Telstra 15%. I run my business from home and have not had any problem with speed or connection on Dodo.
  • Speed Score
    2
  • Reliability Score
    2
  • Support Score
    2
  • Value Score
    2
I wish i had read all your reviews before signing up with DODO. Definitely a third world organisation that will try every trick in the book to convince you that their way of steeling your money is valid. They will lie to get you on board then you will spend hours on many occasions to persist your point with them and when they realize you won't give up, then they will agree with you. legal Scammers
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
I paid my account and then was told it will take them 48hrs to reactivate it! Like what the actual fuck?!
  • Speed Score
    5
  • Reliability Score
    5
  • Support Score
    5
  • Value Score
    5
Dodo have shown to be dishonest, pushy, take money willy nilly. My solution has been to cancel my credit card and have a new card issued. Dodo no longer has access to my money and now I feel in charge of my bills. Dodo still huffs and puffs making threats and demands but I pay my bills and nothing dodo can do. Once contract expires bye bye dodo just like its avian namesake.