Dodo
Dodo, it was founded in 2001 by Larry Kestelman and owned by telecommunications conglomerate M2 Group, it offers bundle of products that counts ADSL Broadband, NBN, Mobile, and VOIP, and so far, the company have over 400k customers. For any issue with Dodo’s services you can see the reviews and plan from here.
Overall Rating 7

Dodo Reviews - NBN(12) Write Review

  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
Shit service if you wanna waste you're money go to dodo they don't give a shit a bout you or the service you paying for all the want is you're payment and once they got you you in for the long ride ,they will hold you for the period you sign even though you complain about service reception ,product reliability you can complain ten thousand times day be sure it will be ignored and yet you are going to be charged .most unpromising network dodo hope you die as a company for ripping so many people off
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
Their customer service, speed and price are all terrible. Steer clear of dodo at all costs. They are expensive for what they offer, their nbn drops out constantly, their customer service takes an hour on hold before you talk to anyone and when you do get through they have excuses for everything. Don't bother with dodo.
  • Speed Score
    3
  • Reliability Score
    2
  • Support Score
    1
  • Value Score
    5
Was always with Dodo even before changing to NBN. Told them i wanted to port my old number to the new line. And of course they didn't do that, and they cancelled the old service before they could port the old number to the new line.

I also negotiated for 1 month free but i never receive the credit. Had to call them up multiple times and explain again and again before they finally kept their promise.

Just an absolute waste of time having to deal with issues like this that should of never happened in the first place if they actually did what they said they would do, and not to just get their sales profit up.
  • Speed Score
    3
  • Reliability Score
    1
  • Support Score
    2
  • Value Score
    2
No Service Provided. I had someone call me from Dodo offering all kinds of goodies to have me transfer to NBN. None did i receive. I told them i was oversea and just wait until I get back. When arriving home I found the internet off. My daughter ask what happen to the internet. I called Dodo and they told me that has transfer me NBN. I asked where my modem was. After checking my modem was in Melbourne and I could be waiting up to 7 more days to have it delivered. Finally I received the modem and now the connection is not working. Could be another 7 days as I am not available during the week. Third world service at best. They checked there records and found basically I had not approved the transfer yet but they did it for me, even after telling them I overseas and to wait. Always hard dealing with third world support team from India.

  • Service NBN Tier 1
  • Location Townsville
  • Activation 10+ days
  • 9.25
  • Speed Score
    8
  • Reliability Score
    9
  • Support Score
    10
  • Value Score
    10
We joined Dodo 9 months ago after having a terrible service with Telstra where our NBN would stop every month and it would take an hour on the phone with them to fix. Have only had 1 problem with Dodo and was fixed in a 5 min phone call, there modem/router has much to be desired but then so does Telstra, I run my own WIFI router. I think Dodo is way better then Telstra so much that on a percentage rate I would give Dodo 82% and Telstra 15%. I run my business from home and have not had any problem with speed or connection on Dodo.
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
We had NBN (FTTP) with them. Since they were cheap, we went with them for 4 years on speed1 (up to 12mbps). We're happy as long as we have internet since we had heaps of trouble setting up the internet. Dodo had to give us a replacement modem which fixed set up issues.
Now that internet has become very crucial for us, we increased the speed to 50mbps. So we were expecting it to be much faster, after 4 weeks of Tech support and HOURS and HOURS of phone calls we decided to move. They could not resolve the issue at ALL!! we gave them 2-3weeks to fix. NOTHING!! Just a waste of time. So it wasn't our house the problem. It really was Dodo. Now we still have to pay our bill of the added increase of $25 for the extra speed. They don't care of your loyalty (we stuck with them for 4 YEARS!!!!) They just said to us that since we have multiple devices connected 5mbps is a normal speed to expect. So glad we moved, now we're getting 45mbps but paying for the 40mbps speed. MUCH cheaper than Dodo too. And thats with our many devices connected.
  • Speed Score
    2
  • Reliability Score
    2
  • Support Score
    2
  • Value Score
    2
I wish i had read all your reviews before signing up with DODO. Definitely a third world organisation that will try every trick in the book to convince you that their way of steeling your money is valid. They will lie to get you on board then you will spend hours on many occasions to persist your point with them and when they realize you won't give up, then they will agree with you. legal Scammers
  • Speed Score
    7
  • Reliability Score
    6
  • Support Score
    5
  • Value Score
    6
Our internet were sometimes slow and sometimes fast. Before we only have ADSL2 at our other house and it's so super slow even though we have restarted it. Now we have NBN in a different suburb and It has improved although the extra payment is big. The internet sometimes just shuts down suddenly and it can only reach in one of our rooms because sometimes we go to a the farthest room and there is no internet. When you try to contact support, it takes ages for them to answer the call and most customer service talk to you disrespectfully.
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
I paid my account and then was told it will take them 48hrs to reactivate it! Like what the actual fuck?!
  • Speed Score
    5
  • Reliability Score
    5
  • Support Score
    5
  • Value Score
    5
Dodo have shown to be dishonest, pushy, take money willy nilly. My solution has been to cancel my credit card and have a new card issued. Dodo no longer has access to my money and now I feel in charge of my bills. Dodo still huffs and puffs making threats and demands but I pay my bills and nothing dodo can do. Once contract expires bye bye dodo just like its avian namesake.