• Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
We had NBN (FTTP) with them. Since they were cheap, we went with them for 4 years on speed1 (up to 12mbps). We're happy as long as we have internet since we had heaps of trouble setting up the internet. Dodo had to give us a replacement modem which fixed set up issues.
Now that internet has become very crucial for us, we increased the speed to 50mbps. So we were expecting it to be much faster, after 4 weeks of Tech support and HOURS and HOURS of phone calls we decided to move. They could not resolve the issue at ALL!! we gave them 2-3weeks to fix. NOTHING!! Just a waste of time. So it wasn't our house the problem. It really was Dodo. Now we still have to pay our bill of the added increase of $25 for the extra speed. They don't care of your loyalty (we stuck with them for 4 YEARS!!!!) They just said to us that since we have multiple devices connected 5mbps is a normal speed to expect. So glad we moved, now we're getting 45mbps but paying for the 40mbps speed. MUCH cheaper than Dodo too. And thats with our many devices connected.
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