DO NOT SiGN UP WiTH IINET
I have put up with frustratingly low speed for too long, could not watch a movie sometimes not even streaming music. There is no one to speak to in Australia, call center is in South Africa and the quality of customer service is appalling; I requested cancellation in writing, than I had to re request verbally over the phone, which I did . I was just told it’s done, without any questions why I’m canceling or a simple thank you for the last years of being a customer. Four days after a cancellation confirmation email arrived. A month later my card was charged again and when I emailed them, the reply was that the service was still active and that I need to call them to request it ...... which I had to do again.. I will contact consumer protection in Australia to report this as the charges on my card after cancellation is illegal.