• Service ADSL2+
  • Location Sydney
  • Activation 1 days
  • 8.5
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
I have been a long term customer for IInet, perhaps 4+ years. I have found their support to be helpful and their overall service to be great. In 4 years, I have only witnessed one outage on their network. They provide un-metered quota for Netflix and Xbox and a few other sites which is helpful. My speed is 17Mbps on ADSL2+ which is quite great, I am a 15 walk from the exchange, but this is better than some of my friends which are closer.

They outsource their support to South Africa which I find is interesting, but also effective. I find they have better english skills than some of the other companies that outsource elsewhere (TPG, I'm talking to you)

Overall, I am quite happy with IInet, the only downside is their modems are kind of bad, but oh well!
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