I have been using Internode for broadband and home phone line rental for the past four years and I honestly cannot fault them. Every time I call regarding an issue they answer the phone straight away, and if there is a long wait time they give you the option for a call back straight off the bat instead of waiting on hold. Mind you have only had to call them twice in the four years and that was to update personal information, nothing to do with their service. Cannot fault them at all and would highly recoommed!