I went with Mate because of all the good reviews. But how wrong I was, everything was ok Till the 8th January when I lost the internet. I got no help from Mate, just saying the problem was with NBN after 20 days without any internet. I decided to go with Optus. I got modem from Optus wothin 4 days, and I am now up and running. The best thing is tha Mate refuses to reimburse me for the down time. My advice is to not use MATE.