Optus
Optus is the 3rd largest telco in Australia and offers mobile, ADSL internet and cable TV (HFC) service. Optus mostly owns and operates it’s own network infrastructure whilst providing services into the NBN too. Other wholesale 4G Mobile and are the largest satellite wholesaler in Australia.
Overall Rating 5

Optus Reviews - NBN Tier 4(2) Write Review

  • Speed Score
    5
  • Reliability Score
    3
  • Support Score
    1
  • Value Score
    1
service is beyond acceptable. The amount of resources optus wastes to not even provide a service is incomprehensible. There is no bright future for Optus. Incompetent company that can not follow systemic flow. Coverage = average.
  • Speed Score
    6
  • Reliability Score
    7
  • Support Score
    7
  • Value Score
    5
Speed - is quite low could be a lot faster for what we are paying
Reliability - has some frequent drop outs which we didn't expect for NBN
Technical Support - although they may not always be able to fix our drop outs the staff are always friendly and go above to do what they can - including discounts and always following up in the coming days
Value for Money - This could be better we pay quite a lot of money and don't seem to get our monies worth - especially with the low speed and drop outs (we pay for Tier 4 and get Tier 2/3 speeds)

I am unsure of our activation time as our housemate already had NBN prior to us moving in