• Service NBN Tier 3
  • Location Melbourne
  • Activation 10+ days
  • 7.75
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
We had the new NBN modem installed through optus approximately 3-4 weeks ago. The technician was on time as appointed, and quick to install. We have been with Optus for so long easily over 10 years now with a bundled landline and broadband package, which I think is great value for money.

With up to 9 people in our household streaming a Kodi box, streaming movies online, through games consoles, wifi usage on mobiles, ect pretty much around the clock, never skips a beat, speed is always consistent.

Having said this we have only had this connection for a couple weeks so will have to see in the long run how the pricing, service and speed holds up. The day after installation of the new NBN modem we had a technician/ subcontractor pop by rather early around 8:30am, he had to phone optus with the verification I'm guessing compliance ect, he was on hold for about 20 mins but could see I was in a rush so offered to complete the call from his van do I could leave. All in all happy so far.
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