Southern Phone was formed in 2002 and runs under local councils with no individual having any shares in the Company. Southern Phone serves a national customer base, from Cape York to Zeehan, from Bega to Broome while their head office is operated from Moruya, NSW. Southern Phone provides wide products from ADSL, NBN and Mobile Broadband with various packages present.
Overall Rating
3
Southern Phone Reviews(3) Write Review
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Service NBN Tier 1
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Location Others
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Activation 2 days
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Speed Score
2
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Reliability Score
1
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Support Score
1
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Value Score
1
This would be the most incompentent broadband provider i have come across so much for aussie support what support i thought my previous provider was incompentent when they moved ofshore, the telco industry needs a shake up we ARE not getting what we are paying for, rippped off big time profits come first not service nor customers what a joke Cambera WAKE UP
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Service ADSL
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Location Others
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Activation 10+ days
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Speed Score
1
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Reliability Score
1
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Support Score
1
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Value Score
1
Due to poor service. I had to change company and cancel account on 24 May. Only to find that Southern had placed us on a new deal, that we had not approved of. New Invoice For $170 that covers June 1 to 31 July on a service ,not used. I have been advised NOT TO PAY.
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Service ADSL2+
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Location Others
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Activation 1 days
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Speed Score
5
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Reliability Score
8
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Support Score
4
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Value Score
5
Like most Internet Service Providers in country Victoria, Southern Phone's service is nowhere near what is provided to city areas. Internet speeds vary from average to slow depending on time of day. This I believe is par for the course for all ISPs in our area. Southern Phone's support centre is Australian based but only operates between the hours of 8 am and 8 pm Monday to Friday, which is annoying to say the least. Better than the big guys but nothing to write home about.
