Telstra
Telstra is Australia’s biggest internet service company in Australia and offers Broadband bundles including combination of PSTN phone, ADSL, ADSL2+, NBN, Cable Connections and 4G mobile broadband as well. Telstra offer both Month-to-Month or 24 month plans. Telstra are seen as a current market leader since 1993.
Overall Rating 6

Telstra Reviews - ADSL(23) Write Review

  • Service ADSL2+
  • Location Melbourne
  • Activation 1 days
  • 9.25
  • Speed Score
    10
  • Reliability Score
    9
  • Support Score
    9
  • Value Score
    9
I am Telstra customer for almost more then 1 year. Good download speed and fast browsing as well. Sometimes I faced difficulties due to some issues. The support staff helps to solve any problems ASAP using your mobile phone.
I will be happy to recommend telestra to my friends and other as well.
I reaches the locations where other networks no service available.


  • Service ADSL
  • Location Others
  • Activation 3 days
  • 7.5
  • Speed Score
    9
  • Reliability Score
    8
  • Support Score
    5
  • Value Score
    8
I have been using Telstra for years. Always found their service pretty reliable and consistent and easy to transfer when moving houses. The speed is good but lately had a few drop outs and modem crashes. Technical support are OK but it is getting through to them that is the issue. Long wait times on hold, wrong departments, transfers and when I finally get to speak to someone often their English is poor.

Value for money is good when no problems. Happy to stay with them as don't have the energy for the ring around comparison and scared of having down time if I change providers.
  • Service ADSL2
  • Location Others
  • Activation 1 days
  • 3.75
  • Speed Score
    4
  • Reliability Score
    4
  • Support Score
    1
  • Value Score
    6
Telstra is OK for value for money. There reliability has certainly dropped over the past 6 months. There technical support is very poor and of no real assistance at all. I end up having to get friends to assist.