Telstra
Telstra is Australia’s biggest internet service company in Australia and offers Broadband bundles including combination of PSTN phone, ADSL, ADSL2+, NBN, Cable Connections and 4G mobile broadband as well. Telstra offer both Month-to-Month or 24 month plans. Telstra are seen as a current market leader since 1993.
Overall Rating 6

Telstra Reviews - Mobile Broadband(3) Write Review

  • Speed Score
    9
  • Reliability Score
    6
  • Support Score
    7
  • Value Score
    8
I live in a remote area on the outskirts of Warwick and have tried a few ISPs. Most don't offer broadband service as the remote location and limited towers however satellite was offered but rather poor speed. I now use Telstra usb modem 4g and within the year I have noticed better service and less drop outs. The value for money and the data offered varies depending on what you can afford. In the future I should hope that Telstra broadband becomes available in my area and the black spot is removed. I would recommend Telstra as a reliable ISP compared to others on the market. The high speed being offered these days by ISPs is lighting speed
  • Speed Score
    8
  • Reliability Score
    7
  • Support Score
    5
  • Value Score
    9
Telstra has been my service provider for 10 years! I find that the technical support of Telstra is very poor, as not only do you have to wait on hold for sometimes hours on end, you can be told different things by different people and they tend to have poor communication skills. Also, whenever there is a problem it hardly gets fixed until you say you are going to take it further!

However, I have been with Telstra for 10 years as the internet is very fast and mobile coverage is better than all of the other providers
  • Speed Score
    9
  • Reliability Score
    9
  • Support Score
    10
  • Value Score
    9
I have been a customer with Telstra for about ten years. I have tried other service providers during this time, however i find Telstra to be the most efficient in terms of speed and reliability. I always find that i can access the data i need at a time that is convenient to me, and that Telstra has the widest coverage of the providers. In terms of technical support i have never had an issue with finding the help i need to resolve a problem which is of one their strongest points. Service is generally always reliable and good value for money. I find Telstra prices to be somewhat higher than some other providers, however this is more than compensated for by the great service.