TPG Telecom Limited, the company was formed from the merger between Total Peripherals Group and SP Telemedia. As of present, TPG Telecom provides various products that include internet service, OEM services, mobile telephony and online IPTV television. You can check TPG products and service reviews.
Overall Rating
8
TPG Reviews - NBN Tier 3(2) Write Review
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Service NBN Tier 3
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Location Cairns
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Activation 7 days
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Speed Score
1
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Reliability Score
1
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Support Score
1
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Value Score
1
We ordered a TPG intenet service in addition to our existing Telstra service. We have 20 lines coming in to our property (excessive I know) and only one is used by Telstra. We told TPG you can use any of the unused 19 lines.
Naturally TPG uses the one that Telstra has, and tells Telstra to disconnect its service. So here we are with no land line for 3 days. Telstra won't reconnect it, saying we have a new provider. TPG refuses to fix what it broke. They tell us to contact Telstra to get our service back.
I cannot believe how TPG screwed up our order, and then refuses to fix the problem they caused. Shocking bad service.
Naturally TPG uses the one that Telstra has, and tells Telstra to disconnect its service. So here we are with no land line for 3 days. Telstra won't reconnect it, saying we have a new provider. TPG refuses to fix what it broke. They tell us to contact Telstra to get our service back.
I cannot believe how TPG screwed up our order, and then refuses to fix the problem they caused. Shocking bad service.
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Service NBN Tier 3
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Location Adelaide
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Activation 10+ days
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Speed Score
2
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Reliability Score
2
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Support Score
2
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Value Score
2
Terrible speeds on a 50mb plan, always dropping out around 5-6 times per day, never notified about a newer plan for same cost but higher speeds. Technical support is terrible. AVOID this company!! I work in IT and this is the WORST ISP I have dealt with
