TPG
TPG Telecom Limited, the company was formed from the merger between Total Peripherals Group and SP Telemedia. As of present, TPG Telecom provides various products that include internet service, OEM services, mobile telephony and online IPTV television. You can check TPG products and service reviews.
Overall Rating 8

TPG Reviews - NBN Tier 5(3) Write Review

  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
If your internet goes down expect nothing from TPG they cannot supply something for the interim. They will not help you. They will not give you any resons or answers. Do not give this fraud of a company a cent of your money. Choose any other provider. They will also charge you to cancel on a no contact contract. TPG has the WORST customer service.
  • Speed Score
    8
  • Reliability Score
    9
  • Support Score
    5
  • Value Score
    6
We first put in the NBN request back in 16 Feb 2015, their installer came without warning. Then they said they can come on 30 March but we're away, so we requested 10th April. At first there was no signal, I called TPG and it was activated on the same day. There needs to be better communication and coordination with the installation and activation. Otherwise overall I'm happy with the service I get. We haven't had any major outage or slowness in speed since we had TPG NBN. The price is definitely on the expensive side and if there is a cheaper option I'll switch in no time.
  • Speed Score
    7
  • Reliability Score
    6
  • Support Score
    5
  • Value Score
    6
TPG is one of the decent budget ISPs that works well in most situations, if you are browsing Australian sites. The major issue with the ISP is the fact that if frequently run into issues with oversea sites. BTW: Interesting enough that TPG users seem to have terrible experience with sites hosted on Godaddy specifically.