• Service ADSL2+
  • Location Sydney
  • Activation 1 days
  • 2.25
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score

I have been facing internet issues at home and this is the second day in a row my internet does not work at all.
I am moving home in 15 days, so I have pre booked the cancellation giving 30 days notice and because of that the support team is refusing to send me a technician to solve my problem. after I complained a lot they told me they may send someone in 5 days because is when they may have availability. I Don’t have internet at the moment but I am still being charged for more 25 days, even after I have already moved.
I need the internet to work and this is being a very big problem to me. I do not recommend it!
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