• Service ADSL2+
  • Location Melbourne
  • Activation 10+ days
  • 1
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
Absolutely pain to deal with, very rude customer service!! You will spend hours on the phone just to solve one small problem they will transfer you back and forth totally a joke! I quit with them because they didn't lodge my application properly and charge extra to reconnect the service! Internet speed is slow ADSL2+ at 4-5mbps compare to other company's similar level of plan my neighbor(units are similar designed too) has at 13mbps. What a rip off!! It also took super long to connect with them like two weeks! Now I got to get my two month of usage fee back from them because their mistake to charge me while I have been overseas. DON NOT SIGN UP WITH THEM OR YOU WILL REGRET 100%,PLENTY OTHER BETTE COMPANIES OUT THERE.
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