• Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
Very unstable and slow speed internet. The plan purchased suppose to deliver around 40 Mps speed; however, that was never the case. for both downloading and uploading speed are below 20 Mps most of the time; and can go as low as below 5Mps even during non-peak hour. Multiple calls to technical supports were quite unhelpful and ineffective; which does not resolve the internet issue. At this very current time of the pandemic, there is no internet available at home for the last 3 days. However, there is NO CALL or CHAT SUPPORT AVAILABLE!! Ive been trying to reach and leave the 'contact me back' option but nothing had happened. This is unacceptable in both technical and service quality.
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