As if they want to watch world burn in a time where good WiFi is essential. Shittiest speed and non existent customer service, almost feels as if they flicked a switch to turn off my internet whilst expecting me to…
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What a nightmare. I have been with iPrimus for years because they offered the best rate for unlimited internet. Well I ended up paying in other ways. On three occasions my service dropped and it took them OVER A MONTH…
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Awful company, I signed up because they were cheap, they tried to jam every product they sell down my throat during the initial phone call I had with them, but I soon realised the customer service (or should I say…
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Hopeless. Have waited over a week for my SIM card to arrive. Still has not arrived. Now they are charging me for days that I have no access to the service because the SIM card has not arrived. Absolutely unacceptable…
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I bought amaysim sim about 8 months ago. I am very happy with it. I get complete network almost everywhere. Internet is good and since I got the sim within a offer, it was a great value for money to…
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My experience with Amaysim NBN has not been good.
I paid for the Premium package and within the first week (after one good day) lost all service for 20 hours - not slow, but nothing at all.
I called to get my new NBN set up and internet-connected. The tecnical person who answered is very impatient and rude and hung up on me. He is a disgrace and has no right working in that department when he…
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Internode used to provide great service when it was Australian-based, but now relies on incompetent off-shore call-centres that do not care and have no idea what I signed up for. When I signed up, they offered a business level service…
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We have been with Internode for many years now. The customer service is the best I have ever experienced. You get to speak to a local support technician and they follow through everything with you until the problem is fixed,…
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I bought vodafone about two weeks ago and instantly regretted it. I needed a mobile network with lots of internet as well as free international calls. As a student I got a mouth watering offer from Vodafone. I immediately took…
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Had a great experience installing Vodafone NBN inside a customers premises in Sydney. Vodafone customer service made sure the modem was synced up, and the customers NBN connection worked fine.
NBN was slow with another provider, however switching to Vodafone made…
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I have been with Vodafone for a little over 3 years now. I have never had a bad experience because the customer service is always very helpful. They always make sure that I have the best deal possible because they…
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Poor customer service from exetel. Went without internet connection for 28 days.. exetel said they would send a technician to my place to fix the issue and we booked a date and time which I took work off for and…
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I live in an area where there are limited options due to the fibres installed by Telstra. Exetel is the only provider I was able to find that could offer an unlimited broadband plan.
Exetel is a full service no frills operator who offer a more budget technical support in order to maximise the value for money of your internet and phone bundle. I've personally been with Exetel since 2004 and have never had…
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This would be the most incompentent broadband provider i have come across so much for aussie support what support i thought my previous provider was incompentent when they moved ofshore, the telco industry needs a shake up we ARE not…
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Due to poor service. I had to change company and cancel account on 24 May. Only to find that Southern had placed us on a new deal, that we had not approved of. New Invoice For $170 that covers June…
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Like most Internet Service Providers in country Victoria, Southern Phone's service is nowhere near what is provided to city areas. Internet speeds vary from average to slow depending on time of day. This I believe is par for the course…
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The service is good overall. Most issues that I've faced have been resolved fast. The speed gets poor sometimes which is the downside, otherwise Netfone is ok.
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Mynetfone are an unfortunate case of providers exploiting legislation that essentially let's them lock you into a contract without providing a service. I have very poor speeds most of the time and a lot of outages. Their response to this…
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Australian Broadband Service is an unknown company. After shopping around for the best internet they had the best price for Unlimited NBN. They installed all NBN for free within the week. It's great calling up for assistance and speaking to…
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