• Service ADSL2+
  • Location Others
  • Activation 10+ days
  • 1
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
DON'T USE BELONG!! Belong you are by far the worst company i have ever dealt with and everyone deserves to know BEFORE starting a contract with you.
I was moving houses and notified them on the 9th of December 2017, now apparently my address didn't exist in their system yet which is OKAY because in ONLY 5 days it would be on there system ready to go and less than 5 days later internet will be working for us. WRONG! it took 3 weeks to register my address, now unfortunately for me i am in a 12 month contract with them so who cares if they take their time because i have to pay anyway right!
After 3 weeks of calling them everyday, after endless promises they would call me back but never doing so, I was finally told internet would be active and ready to go on the 1st of January, WRONG AGAIN. i received a message this morning and called to confirm they have now pushed back the date to the 30th of January 2018. THIS IS NOW 2 MONTHS OF NO SERVICE! and guess what you call them AND THERE IS AGAIN NOTHING THEY CAN DO.
Its gets better though, there joke of a complaints team who i lodged a complaint with 3 weeks ago now STILL HAVEN'T CONTACTED ME, as all i want now is to go with ANY OTHER provider who can have me set up in less than a week.
BELONG YOU ARE A CHEAP AND NASTY COMPANY, PEOPLE NEED TO KNOW!
DON'T USE BELONG, STEER CLEAR IF YOU ACTUALLY WANT AN INTERNET YOU CAN USE.
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