Dodo
Dodo, it was founded in 2001 by Larry Kestelman and owned by telecommunications conglomerate M2 Group, it offers bundle of products that counts ADSL Broadband, NBN, Mobile, and VOIP, and so far, the company have over 400k customers. For any issue with Dodo’s services you can see the reviews and plan from here.
Overall Rating 7

Dodo Reviews - NBN(8) Write Review

  • Service NBN Tier 1
  • Location Townsville
  • Activation 10+ days
  • 9.25
  • Speed Score
    8
  • Reliability Score
    9
  • Support Score
    10
  • Value Score
    10
We joined Dodo 9 months ago after having a terrible service with Telstra where our NBN would stop every month and it would take an hour on the phone with them to fix. Have only had 1 problem with Dodo and was fixed in a 5 min phone call, there modem/router has much to be desired but then so does Telstra, I run my own WIFI router. I think Dodo is way better then Telstra so much that on a percentage rate I would give Dodo 82% and Telstra 15%. I run my business from home and have not had any problem with speed or connection on Dodo.
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
We had NBN (FTTP) with them. Since they were cheap, we went with them for 4 years on speed1 (up to 12mbps). We're happy as long as we have internet since we had heaps of trouble setting up the internet. Dodo had to give us a replacement modem which fixed set up issues.
Now that internet has become very crucial for us, we increased the speed to 50mbps. So we were expecting it to be much faster, after 4 weeks of Tech support and HOURS and HOURS of phone calls we decided to move. They could not resolve the issue at ALL!! we gave them 2-3weeks to fix. NOTHING!! Just a waste of time. So it wasn't our house the problem. It really was Dodo. Now we still have to pay our bill of the added increase of $25 for the extra speed. They don't care of your loyalty (we stuck with them for 4 YEARS!!!!) They just said to us that since we have multiple devices connected 5mbps is a normal speed to expect. So glad we moved, now we're getting 45mbps but paying for the 40mbps speed. MUCH cheaper than Dodo too. And thats with our many devices connected.
  • Speed Score
    2
  • Reliability Score
    2
  • Support Score
    2
  • Value Score
    2
I wish i had read all your reviews before signing up with DODO. Definitely a third world organisation that will try every trick in the book to convince you that their way of steeling your money is valid. They will lie to get you on board then you will spend hours on many occasions to persist your point with them and when they realize you won't give up, then they will agree with you. legal Scammers
  • Speed Score
    7
  • Reliability Score
    6
  • Support Score
    5
  • Value Score
    6
Our internet were sometimes slow and sometimes fast. Before we only have ADSL2 at our other house and it's so super slow even though we have restarted it. Now we have NBN in a different suburb and It has improved although the extra payment is big. The internet sometimes just shuts down suddenly and it can only reach in one of our rooms because sometimes we go to a the farthest room and there is no internet. When you try to contact support, it takes ages for them to answer the call and most customer service talk to you disrespectfully.
  • Speed Score
    1
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
I paid my account and then was told it will take them 48hrs to reactivate it! Like what the actual fuck?!
  • Speed Score
    5
  • Reliability Score
    5
  • Support Score
    5
  • Value Score
    5
Dodo have shown to be dishonest, pushy, take money willy nilly. My solution has been to cancel my credit card and have a new card issued. Dodo no longer has access to my money and now I feel in charge of my bills. Dodo still huffs and puffs making threats and demands but I pay my bills and nothing dodo can do. Once contract expires bye bye dodo just like its avian namesake.
  • Speed Score
    9
  • Reliability Score
    10
  • Support Score
    9
  • Value Score
    10
I am with DoDo for my NBN setup and installation was fantastic, on time and painless even got 2 months free. since i joined several months ago i have recieved efficient and courteous customer service from helpful team members, any problems were quickly identified and resolved. I have a fixed wireless service which runs at a maximum speed of 25/5 and the speed is constant, never dropping under 90% of promised speed. Any planned scheduled maintenance is always published on their website so you are pre warned of any dropouts in service.
  • Speed Score
    6
  • Reliability Score
    6
  • Support Score
    6
  • Value Score
    8
We recently upgraded our broadband internet service to NBN and have been relatively happy with the increased upload and download speed of our new service ... we stream all of our television the the internet so this has been a huge improvement than using ADSL for the same requirement, we were however forced to use an internet supplier branded modem which is proving to be substandard and is unable to handle all of the devices we use in our household. The service often has to buffer to view high definition video and seems to have some kind of compatibility issues with apple devices of which we use more than other electronic devices.
All-in-all though, a great improvement.