The internet was ordered online so I didn't seem to have any issues with the pricing and contract terms as I read them all myself. I was able to be connected in around 8-9 days and the Telstra technician that installed the service told me how to set up my modem.

The speed wasn't amazing I was getting around 5MBPS to start with but after a quick call to their support team they put me on a different speed profile and I had 11MBPS.

It gets a bit slow during the evening but that's congestion for you, can't really help that. The price is around $60 p/m for my unlimited plan which is amazing. Other than that, generally happy with the service.