I called to get my new NBN set up and internet-connected. The tecnical person who answered is very impatient and rude and hung up on me. He is a disgrace and has no right working in that department when he doesn't have patient and capacity to help. What a shame this company doesn't ask for a review after a client talks to anyone of their team. They got a good online reputation and that is the reason why I signed up with them. This person, whoever he is in technical support spoiled it. Very bad people, especially that person on technical support - VERY RUDE AND HUNG UP ON THEIR CLIENT