Internode
Internode is amongst the oldest internet service provider in Australia with having complete range from ADSL/ADSL2+, NBN, Wireless 4G Broadband and Wireless hotspots in Adelaide. Internode provides a contiguous wireless hotspot network also known as CityLan, in Adelaide and South Australia. The Wifi network is open for public at hotspots throughout the Adelaide CBD.
Overall Rating 6

Internode Reviews(3) Write Review

  • Service ADSL2+
  • Location Brisbane
  • Activation 1 days
  • 8.5
  • Speed Score
    8
  • Reliability Score
    8
  • Support Score
    10
  • Value Score
    8
I have been using Internode for broadband and home phone line rental for the past four years and I honestly cannot fault them. Every time I call regarding an issue they answer the phone straight away, and if there is a long wait time they give you the option for a call back straight off the bat instead of waiting on hold. Mind you have only had to call them twice in the four years and that was to update personal information, nothing to do with their service. Cannot fault them at all and would highly recoommed!
  • Service ADSL2+
  • Location Adelaide
  • Activation 10+ days
  • 1.25
  • Speed Score
    2
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
I'm not happy with Internode in Adelaide. I have been with Internode for more than 10 years at three addresses. When I first signed up with Internode they were the premium ISP with the best infrastructure, the best tech support and great, same-day customer service. They were also the most expensive ISP. Now, my Internode service is terrible. It is slow (0-3MbS), it is unreliable (drops out every day, multiple times) and tech help takes more than a week does not respond to contact. AND Internode is still an expensive ISP (~$60p.m. for 250GB ADSL2+). The only reason I stay is because I am locked in... I'm very unhappy with Internode.
PS I can not currently submit this review because guess what - I have no internet connection. Again.
  • Service ADSL2+
  • Location Others
  • Activation 10+ days
  • 7.25
  • Speed Score
    5
  • Reliability Score
    9
  • Support Score
    8
  • Value Score
    7
Slow speeds given how close we are to the exchange. Internode customer support is always good but has been getting a bit worse since the recent acquisition