• Service ADSL2+
  • Location Sydney
  • Activation 10+ days
  • 1
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
DO NOT USE MATE! BEWARE! I chose MATE Communicate for my home ADSL connection. Like everyone, I reviewed all the providers and decided to go with a brand which seemed down to earth and local friendly. I was WRONG! I signed up for ADSL2+ home line unlimited and was paying $69 a month. Started ok for a few months and then it continued to drop out intermediately. Contacting MATE support is a huge pain and waste of time. They send auto email replies asking you to check the line, check your modem etc. We are NOT that stupid MATE! They first blame their customers, and after, they blame Telstra. In the end, I changed out to TPG and all is working right away with out issues. Read the bad or negative reviews because these experiences are TRUE. The rest, I see that they are FAKE reviews made by MATE themselves. Terrible service, terrible NO support, WORST provider, DANGER STAY AWAY and save yourself money, time and bad emotions.
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