Took a while to fix. At least they did something about it. Will see on our bill is they charged us for those days that it wasn't working. I guess it's cause we had existing issues with our NBN which is why they had to move the uni d port. Took them 3days to fix. Which is better than our previous provider.
Speeds are great. around 40mbps at least @ night. Many devices connected. Value is good, have my mobile with them so I get a discount.