• Speed Score
  • Reliability Score
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  • Value Score
When it works it's fine, as is any, but it's not very reliable and it's forever messing up. We are constantly having to switch on and off in order for it to work. There are better options out there for the same price if not often less.

The technical support from Optus is usually alright but if you call up you'll be waiting a while. Optus wait times are bad.

However Optus support representatives are usually very friendly and willing to help, and very apologetic for the wait you have experienced.

All in all I wouldn't say I recommend Optus, but I think people should shop around a bit before they commit just because they're a big name.
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