My experience with Telstra so far has been disappointing to say the least. My connection took 3 months to connect and activate. I was charged the whole time for the privelege of no internet. After fighting with them for the whole time being passed from NBN co to Telstra it was finally installed mind you I was charged for that too. I contacted them about this to have my bill reduced and they hardly contacted me. The install was poorly executed and will need to be relocated when my real estate replaces my air-conditioning. Overall I'm not impressed.