• Service ADSL2+
  • Location Melbourne
  • Activation 3 days
  • 1
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
Absolute worst customer service I have ever experienced.
I have never been able to get the assistance I need any earlier than 72 hours later.
Now that I have signed up to the NBN with one of their competitors, I can't even get through to their accounts team to have my old service cancelled. I've been trying for 6 days!
Go with literally anyone else, this is the worst company and there is just no support available.
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