I joined vivid about 6 months ago, because there were no NBN in our area. The setup process was quite simple for us. I bought a modem from The Optus store outright. The process to set it up took less than 10 minutes and were simple and straightforward. The internet is still pretty fast, reliable and offers good customer service too. There was not even a single downtime.

If you are looking for a month's bill free, don't forget to use this code: 174300.

This is a great option if you're not happy with your service provider.