• Service ADSL2
  • Location Perth
  • Activation 10+ days
  • 1
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
If you have a choice stay far away from them do not go near them as they can't fulfill their service. It's like extracting tooth when dealing with them. We have lost connection several times in a month. We called and spent 1hr plus on the line going thru the same repeated questions and procedures. To which they don't even have the model type supplied in their system.

We have come to a stage whereby it's a chore just speaking to them. It's classed as a broad day light robbery as we are paying but not getting the service at all.

We have come to a stage where we requested for someone to come down which we were prepared to pay to have it fixed once and for all.

That too is falling on deaf ears. It's a year now. I still haven't seen anyone in person.
This whole experience is a nightmare.

Please save yourself go to other providers. My iiNet contract is up finally i can walk away.
Thank god for that.

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