low rating of 2 for reliability because the dropouts are random at same time every night Disgraceful customer service. If these guys knew one ounce about quality service it would be a modern day miracle compulsive liars when you ring up to sign up and full of excuses when you ring to lodge a complaint. Beware - DO NOT TRUST these guys as far as could throw them Waiting to finalize the sale of my home. Once in anew home ill be chucking their modem back at them. One of the worst providers I've ever been associated with .... and that includes the ones you have to call a non English speaking tech support consultant overseas.