MATE Communicate
Mate Communicate (also known as letsbemates) is a 100% Australian owned and their service centre are based in Wetherill Park NSW. Mate Communicate are considered as NBN specialists with unlimited plans available across multiple technologies including FTTP, FTTN and FTTB. Also, there are several other products present including ADSL2+ Phone Bundles, ADSL2+ Standalone and 4G Mobile Package available as well with no lock in contracts.
Overall Rating 4
MATE Communicate

MATE Communicate Reviews

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MATE Communicate Reviews(2) Write Review

  • Speed Score
    7
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
I went with Mate because of all the good reviews. But how wrong I was, everything was ok Till the 8th January when I lost the internet. I got no help from Mate, just saying the problem was with NBN after 20 days without any internet. I decided to go with Optus.
I got modem from Optus wothin 4 days, and I am now up and running.
The best thing is tha Mate refuses to reimburse me for the down time.
My advice is to not use MATE.
  • Service ADSL
  • Location Others
  • Activation 10+ days
  • 6.25
  • Speed Score
    5
  • Reliability Score
    5
  • Support Score
    10
  • Value Score
    5
Not connected yet which is why I have selected a neutral 5 for speed, reliability and value for money. The support team are very helpful.