BEST Telecom Group

Gold Coast-headquartered BEST Telecom Group is a Telecom-services aggregator providing services around  Australia and New Zealand. It aggregates and serves out plans from Telstra, Optus, AAPT, TPG and NBN. The company also offers VoIP on the Broadsoft platform. It offers Fixed-Wire PSTN and ISBN and inbound services including 13/1300/1800.

Overall Rating 6
BEST Telecom Group

BEST Telecom Group Reviews

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BEST Telecom Group Reviews(2) Write Review

Simon Bulmer
Simon Bulmer Reviewed 5 years ago
  • Service ADSL
  • Location Others
  • Activation 10+ days
  • 2.25
  • Speed Score
    2
  • Reliability Score
    5
  • Support Score
    1
  • Value Score
    1
They are the biggest RIPOFF merchants in AUSTRALIA. After signing up to to long 3 year contract, which l thought was a great plan, by the end of it, the data was ridiculous low, I tried to upgrade, but to upgrade l had to cancel current plan (early termination fee) and then sign up to new plan, all while the plans are much more expensive than any other competitor and not great, they are rude, arrogant and not willing to work with the customer. Also had mobiles with them, they lost the contract with telstra, so we had telstra network phones, then out of the blue, we had to get rushed new Optus cards, but why am l still paying a premium for Optus.

DO NOT USE THEM... you will regret it., fees for everything... 1 landline phone line rental.. $130.... ridiculous..
Timothy Bolot
Timothy Bolot Reviewed 5 years ago
  • Speed Score
    10
  • Reliability Score
    10
  • Support Score
    10
  • Value Score
    10
These guys are easy to deal with.
Phone is answered within 30 seconds.
Speak to friendly and professional product specialists to work out the most appropriate plan for your needs.
Support is available 24x7.
Ita great to be able to to speak to local staff!
You will not be disappointed!
mrtelco