iiNet
IiNet Limited is one of the largest internet providers in Australia which was founded in 1993 by Michael Malone and Michael O’Reilly and were the first ISP in Australia to offer TCP/IP internet access and by 2011, they became one of the largest customer base ISP providers with over 1.3 million customers. It was acquired by TPG Telecom in September 2015 for $1.56 billion. iiNet Limited provides Broadband, Dialup, Telephony and VoIP.
Overall Rating 6

iiNet Reviews - NBN Tier 1(2) Write Review

  • Speed Score
    2
  • Reliability Score
    4
  • Support Score
    1
  • Value Score
    1
Disgraceful, changed over from ADSL to NBN and continued to get charged for ADSL as well as NBN. The only reason I know the changeover had occurred was our ADSL stopped working. When I questioned why I was still getting charged they said it was because I did not tell them to cancel the ADSL
  • Speed Score
    3
  • Reliability Score
    1
  • Support Score
    1
  • Value Score
    1
Very bad customer support. Endless waiting times on hold. Will give you near impossible 'troubleshooting' tasks and still not help. Very unreliable internet connection. Congestion +++. Was with westnet before which was brilliant.