• Service ADSL2+
  • Location Melbourne
  • Activation 10+ days
  • 1
  • Speed Score
  • Reliability Score
  • Support Score
  • Value Score
Extremely hard to use the internet service. Extremely hard for the cancellation process! Extremely bad service experience! I can not verify me is me! This is so ridiculous! I provide all of my details apart from my Bunsiness name, which I don’t know why in TPG’s system is different from my real current business name! But they just don’t let me to access my account . I respect they followed their rules to do the job! But not when I can provide every detail things even my which account TPG charged me each month, which day TPG took my money, I can provide whatever you want but the correct business name( Which I provide, but don’t know why is not the one in their system) and then , they just don’t let me make any changes. ( I think they just try to let me pay one more day, or try not to let me cancel my account)

And when I try to call them again to cancel my other account with TPG( which I have 2 accounts) argue with them about 30mins , and then they told me they can’t help me to cancel it, I must email them to cancel! F !

I am highly recommend everyone to thinking carefully before you join in this company. Never ever with TPG again! See you next life!
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