Put a request to connect to my new place on 7th of june, without confirming they disconnected my current service and connected to my new place. Completely f**** up, and the worst 5 start customer service. Finally put a complaint… Read full review
Rude Customer service consultant (Add-on cancellation Team). Hold the phone so many times and if i ask question they get angry. (if you dont want to speak with the customer then quit the job) Read full review
I am just regretting not to listen to my friends to avoid TPG since they advised TPG will have lots of hidden charge and they will take the money from card or account without advise. They proved 100% right. Last… Read full review
To say that dealing with iiNet is a nightmare, would be a massive understatement. Their customer service is atrocious, they lie and mislead their customers. The amount of time I have spent on the phone with them over the last… Read full review
My fibre account was accidentally disconnected by iinet over two months ago, I understand that mistakes happen, but I don't understand why it can take over two months to reconnect my service! Read full review
iinet has proved to be a nightmare!!!
We have been having problems with the speed and many times no internet at all.
Lately we have been having problems with the modem which disconnects the wifi.
We have been trying to fix it and… Read full review
I don't recommend anyone to use this service as my partner and I have had non stop trouble with them, they have abused me and noty allowing me to have a phone because I'm currently "homeless" which that's so rude… Read full review
We've been with Telstra Bigpond for a long time and recently decided to re contract with them specifically in order to upgrade our modem. All went well with the consultant with plan agreed upon with discounts and the like due… Read full review
was in a contract for 24 months that finish back in may 2017 that they did not let me know that finished, Then just jacked up the price on my asdl 1 in Jan, with out letting me know, Im… Read full review
ADSL2+ internet itself is OK. Not great speed but it's ADSL. To be expected. But the internet mostly functioning gets them their one star. The service from belong themselves however? I don't feel that I have enough negative adjectives to… Read full review
VERY SLOW, DOGGY COMPANY. You even cant watch youtube. And you pay 60 dollars per month. The customer service always waste your time without actually doing anything Read full review
Don't do the same mistake than me, don't join belong it's the worst ADSL I ever had. Internet keeps crashing every 20 min. If you ask them to fix the problem they don't even answer to the email. Read full review
Worst company EVER. BEWARE OF OPTUS. They steal your money, the internet connection is awful. You do not get what you pay for. Have had someone come to the house about 3 times to fix it and nothing has changed.… Read full review
I have been a customer for 10+ years and have been paying for so called fastest cable speed. I find that after doing a speed check ( 6 mb/s at the very best, but forget about peak times) that I… Read full review
I needed an internet connection and went for optus. Since nbn was not available at my house, I had to choose the mobile broadband. And I instantly regretted it. At the optus, chadstone, everywhere it was mentioned 12 mbps download… Read full review
ive been a customer for about 3 years and basically been spoken to rudely been treated unfairly and not getting my moneys worth each month as they disconnect on a regular basis and the service from customer care is appaling… Read full review
I wish i had read all your reviews before signing up with DODO. Definitely a third world organisation that will try every trick in the book to convince you that their way of steeling your money is valid. They will… Read full review
Dodo is the horrible broadband provider. What the say and promise didnt match what they do. It is expensive as well. Give you small GB and took a lot of money. Their customer service arent proffesional. They ll not answet… Read full review
i live in Sydney city and i get full signal. Internet is fast and i recommend anyone. I get speed of around 10mbps. If you want to download torrent i would recommend to do it over the night time. Its… Read full review
I installed vividwireless 4G network broadband connection some 10 days ago. The network comes and go. It is not stable. The speed also fluctuates. And sometimes it is good for laptop but not on mobile phone. I need to reset… Read full review
The new place i moved in, there was no option for ADSL2+ connection, spent lot of time contacting many different service provider but no one could help. Got to know about VIVID WIRELESS through reference & it resolved all the… Read full review
The worst isp provider

Sign up if you want to be Without internet for weekends

5 days to restoration, not yet fixed

Hopeless technical support who rely on Telstra - don’t even have good relationship with Telstra as they cannot escalate… Read full review
Hi. We have two properties both connected to the NBN. I decided on the Mates Yeah Mates NBN 50Mbps service for one of them as I wanted to give it a try and as there are no contracts, I thought… Read full review
I switched from SkyMesh to Mate Communicate to get a better deal on unlimited NBN. The price was good and the package offered was competitive. I liked that they had an Australian customer service team and promised fantastic overall service.… Read full review