Absolutely shocking service from TPG in the Moonee Ponds VIC area. Only after a year of complaints with nil action did i lodge a TIO complaint and they then 'acted'. They accepted internet that dropped out over 20 times a… Read full review
Have been with TPG more than 10 years. Their adsl line service has not been bad but whenever I relocated, it took around 2-4 weeks to be reconnected even though giving two week notice. now I am with their NBN,… Read full review
Goiko Llobet The most unprofessional company ever!! AVOID!! Three times the technician came to my house to instal my broadband. At last they do so, and they forgot to send the modem (the guy at the phone told me it… Read full review
Avoid at all cost. I'm a customer of 14 and a half years! And finally had enough with this horrible company. Never believe anything they say. Just stay away for your own mental health! Read full review
My internet isn't working. I called on 16th Feb (call number 314947225) to complain, called again on 20th March to complain (call number 314597469), called on 18th April (call number 317404644), called on 20th September (no call reciept provided) called… Read full review
My services on internet when watch tube continually freezes lose my programme. my mobile phone services has reduced not an avid user but now continually warned used 100%. NBN has been a nightmare. They do not help when you ring… Read full review
Had a connection appointment on the day the technician wanted to drill through the floor instead of putting in the wall. He said “they don’t do that”
So I said well you might as well leave then because I’m not having… Read full review
Had a connection appointment on the day the technician wanted to drill through the floor instead of putting in the wall. He said “they don’t do that”
So I said well you might as well leave then because I’m not having… Read full review
Dealing or calling Telstra, is like having a tooth extracted. I know I have to do it. But I’ll put it off for as long as possible knowing the pain it’s going to cause me. If your like me and… Read full review
Service connected 2 months ago, however could not connect to the internet. Still waiting to hear from the level 2 technician regarding the issue, even after 4 calls to follow up. Pitiful at best. Read full review
Worked fine for about a week then cut out randomly in a storm and it’s now been 3 weeks and belong has sent NBN to my house twice now and both times have said it was the modem and belong… Read full review
3 months with no internet everytime i call i get theres an outage in the area (there is no outage in the area) iv been trying to call to get the service disconnect and there has been no answer or… Read full review
service is beyond acceptable. The amount of resources optus wastes to not even provide a service is incomprehensible. There is no bright future for Optus. Incompetent company that can not follow systemic flow. Coverage = average. Read full review
Internet extremally slow and doesn't work during peak times. Even to do simple things like search thing on the internet Read full review
I relocated my Optus NBN service and I was assured my service would be activated on the date I had booked in using the online service. The account appeared to be activated and then was working. Without any communication from… Read full review
Think many times before deciding to use dodo service because you will have to pay a service without using a byte data of it.

I asked for closing off my account and misunderstanding with the call centre kept dodo connecting… Read full review
Dodo is a total rip off, I had to pay $492 without using a single data. I had to call them more than 10 times to get a techican to set up the internet, I was waiting for 1 week… Read full review
We joined Dodo 9 months ago after having a terrible service with Telstra where our NBN would stop every month and it would take an hour on the phone with them to fix. Have only had 1 problem with Dodo… Read full review
I joined vivid about 6 months ago, because there were no NBN in our area. The setup process was quite simple for us. I bought a modem from The Optus store outright. The process to set it up took less… Read full review
I have been using it for more than 6 months now. Never had a problem. My family and I take it everywhere we go, and the download speed is amazing as Optus pretty much covers anywhere within Australia. The customer… Read full review
I joined vivid about 3 months ago, because there were no NBN in our area. The setup process was quite simple for us. I bought a modem from The Optus store outright. The process to set it up took less… Read full review
DO NOT USE MATE! BEWARE! I chose MATE Communicate for my home ADSL connection. Like everyone, I reviewed all the providers and decided to go with a brand which seemed down to earth and local friendly. I was WRONG! I… Read full review
Signed up with Mate after all the wonderful reviews that I read online (through the mate website). Thought it would be a straight forward connection. Have been charged for the first month, however do not have internet access yet for… Read full review
The worst isp provider

Sign up if you want to be Without internet for weekends

5 days to restoration, not yet fixed

Hopeless technical support who rely on Telstra - don’t even have good relationship with Telstra as they cannot escalate… Read full review